Reviews from Fedloan Servicing employees about Fedloan Servicing culture, salaries, benefits, work-life balance, management, job security, and more. Box 69184Harrisburg, PA 17106-9184, Should you need to report a complaint, you can call PHEAA’s Office of Consumer Advocacy at (855) 411-2372 or submit a complaint to the Consumer Financial Protection Bureau.. What's Your Rating? What this means is that they take care of all the servicing and customer service stuff for the loans - like processing payments, sending statements, handling questions and concerns, and more. I am a Loan Counselor customer service representative that help borrowers resolve delinquencies, explore repayment plans, deferments, forbearance options or any other services FedLoan servicing may offer to allow customers a successful long term solution for paying back their student loan debt. PHEAA also operates American Education Service, a servicer for Federal Family Education Loan (FFEL) program loans. I do not recommend this job for anybody. FedLoan PSLF Servicing Review. FedLoan Servicing is a student loan servicing company contracted by the Department of Education to handle their student loans. Refinancing your student loans through a private lender can potentially get you a lower interest rate, reduce your monthly payment, and help you pay off your loans early. The Pennsylvania Higher Education Assistance Agency (PHEAA) created FedLoan Servicing in 2009 to help the U.S. Department of Education service federal student loans—specifically, Federal Family Education Loans (FFEL) and Direct Loans. Reviews → FedLoan Servicing FedLoan Servicing Reviews (719) Add a review. Reviewer14321962 Sign in to contact user. With many reviews and comments about agents being “Unhelpful,” “incompetent,” and “inconsistent”. What this means is that they take care of all the servicing and customer service stuff for the loans - like processing payments, sending statements, handling questions and concerns, and more. FedLoan Servicing is a student loan servicer for federal and private student loans operated by the Pennsylvania Higher Education Assistance Agency (PHEAA), a nonprofit providing financial aid services and administering several state grant programs. Your best chance for getting a response is by logging into your FedLoan account and sending a secure message through the platform. FedLoan is the only federal loan servicer that handles Public Service Loan Forgiveness (PSLF) applications, which provide student loan forgiveness, and the processing of employment certification forms. What is the vacation policy like at Fedloan Servicing? Unfortunately, those enrolled in PSLF are stuck with FedLoan until their loans are forgiven or the Department of Education contracts a new servicer to handle those loans. Stephanie. It manages about $300 billion of government and private student loans for more than 10 … Updated by B Harshitha on 1st February 2020 "Frequently Asked Questions: Why Sign up for Direct Debit?" Box 69184 Harrisburg, PA 17106-9184 1-800-699-2908. FedLoan Servicing Reviews. December 22, 2020 • @stephaniehucks1. Ask a question about working or interviewing at Fedloan Servicing. FedLoan Servicing needs to provide substantial training. What Can FedLoan Servicing Help You With? It also changes your loan servicer. Case 2:19-cv-00509-DBP Document 2 Filed 07/19/19, Case 2:19-cv-05278-CDJ Document 1 Filed 11/08/19, Having a Problem with a Financial Product or Service? The offers that appear in this table are from partnerships from which Investopedia receives compensation. They did have a pay differential for working evenings and they did have some holidays with pay. 3.3. Glassdoor gives you an inside look at what it's like to work at Fedloan Servicing, including salaries, reviews, office photos, and more. Since the DOE was lambasted, they needed some support servicing their loans. Most of the Manager's needed additional training. Don't care about borrowers or employees. That’s over 80% dissatisfied. Help people considering your employer make a good choice. 43%. Once you have FedLoan as your servicer, then you can submit your PSLF forms online. FedLoan servicing reviews In the last three years, the Better Business Bureau has received 271 complaints about MyFedLoan Servicing. By the Massachusetts State Attorney General of student loan Servicing company contracted by the Department of Education to handle in. A higher Education degree borrowers can not make progress towards loan Forgiveness: Improving the Temporary Expanded Could! App are slightly more positive than those for the company, they have received 118 complaints three years, customer! 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